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Inbound Voice Messaging Products and Services
Inbound Voice Messaging enables people to place a call, on their own time, to learn about important information, find referral resources, learn about the status of an order, shipment, or installation, and more. With a simple message code, customer identification number or spell-by-name directory, important information is at their fingertips when they need it most, 24 hours a day.
Join hundreds of other companies and organizations who use our system to improve the information flow to their students, clients, customers, patients, members and employees.
While the Internet is a normal part of every day society, not everyone has access to the web or to a computer. Lower income and non-English speaking people are often under-represented when it comes to “information on the web.” Having automated information at a caller’s fingertips in their own language enables them to listen to information on one or hundreds of topics at their convenience from any touch-tone phone. Providing automated information to the public, to your customers, clients or patients, means that your staff is spending less time answering redundant questions.
Additional ”Inbound” Calling Applications include automatic verbal and touch-tone surveying, confidential test result inquiry, and message center.
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